Christmas 2016
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The Tasmanian Christmas
Christmas is a truly special time; a time for family and food, relaxation and celebration, and here at Hill Street we are absolute believers in all of these things! We start planning our famous Christmas Order Form months in advance, to make sure that your Christmas is stress free.
So, what’s on the list this year?
So glad you asked! This year we're featuring the best and brightest old favourites and new local products to make your Christmas extra special. New season berries, premium Tasmanian ham, beautiful cakes and treats from our local bakeries, and much more! We have wandered the countryside, and searched high and low, to bring you the best Tasmanian products.
Win your Christmas on us!
This year we are once again running our Christmas competition, whereby one customer from each of our stores will win their Christmas order on us! To be in the running simply place your Christmas order, in store or online, by Monday 12 December. Winners will be notified by Monday 19 December. Full terms and conditions are available at hillstreetgrocer.com/christmas
Tasting the food (yes please!)
Some of the products from our Christmas brochure will be available for tasting over the delis in our stores on weekends in December, so keep an eye out for these products and please feel free to ask for a taste test if you would like!
How it works
You can place your order here in our online store, or by using the paper order form over the counter in store - whichever you prefer! When ordering, just select your items, pay your deposit, specify your pick up day (either 23 or 24 December) and pick up location (one of our nine stores). You will receive an emailed or mailed confirmation and order number.
Need something that’s not listed here?
You only need to pre-order the items listed in our Christmas brochure, as they are either items that need to be produced especially for Christmas, or items that tend to be in short supply at Christmas time (such as raspberries or strawberries). We assure you that we will have plentiful supplies of most items right through the Christmas period and there is no need to pre-order anything that is not listed here. You will be able to shop for them when you come to collect your Christmas order.
Other orders (including regular online orders) will not be available during this time
We regret that during the week before Christmas we cannot fill orders for any items outside of our Christmas orders. This is because our resources are stretched to the limit during this time and we want to be able to provide customers with their Christmas orders quickly and accurately. Please note that Hill Street Online will be closed from 16 - 26 December inclusive, though you are still able to place orders for a later date during this time.
What size, you ask?
We will allocate preferred ham and turkey sizes, and other items which may become short in supply in the order that they are received – so please order early to avoid disappointment.
Pricing and sourcing of fresh produce
Naturally we can not give firm prices for fresh produce so far in advance but we guarantee that our pricing will be highly competitive and our produce will be of our usual high standard. Products marked at “market” price will be the best possible market price on the day and we will, wherever possible, match a competitor’s price for the same item, weight and quality. Please note that we may need to source produce from suppliers other than those listed in the event of adverse weather, crop failure or other reasons for short supply. In all cases we will obtain the best possible quality produce available.
Pick up procedure
Bring your order confirmation and order number to the store on your collection day and hand it to one of our team stationed at the front door. While you shop they will locate your order and have it ready behind the counter when you are ready to check out. It is important to keep (and bring with you on collection day) your order confirmation and order number, and please make a note of the name under which you made the order. This will help us to locate your order quickly. Our busiest time on 23 and 24 December is the early morning, so please consider visiting the store a little later in the day to avoid delays.
Contact us
If you’ve got a question, ask us! Initial enquiries relating to the ordering process can be directed to information@hillstreetgrocer.com or by calling 6234 3384. Once you have placed your order please contact the store you have selected as your pick up destination with queries, as they will be best equipped to answer your question. Contact numbers are listed below:
Lincoln at Blackmans Bay 6229 2792
Elizabeth at Devonport 6127 5355
Minas at Dodges Ferry 6265 8757
Demelza at Latrobe 6426 5000
Carol at Lauderdale 6248 6221
Michael R at New Town 6228 2908
Lucy at South Hobart 6223 7728
Shannon at Strahan 6471 7738
Tanya or Helen at West Hobart 6234 6849
When are we open and when are we closed?
Blackmans Bay—Closed Christmas Day, Boxing Day & New Year’s Day
Devonport – Closed Christmas Day, Boxing Day & New Year’s Day
Dodges Ferry– Closed Christmas Day & New Year’s Day
Latrobe—Closed Christmas Day, Boxing Day & New Year’s Day
Lauderdale—Closed Christmas Day, Boxing Day & New Year’s Day
New Town—Closed Christmas Day, Boxing Day & New Year’s Day
South Hobart—Closed Christmas Day, Boxing Day & New Year’s Day
Strahan – Closed Christmas Day and New Year's Day
West Hobart—Closed Christmas Day, Boxing Day & New Year’s Day